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Renter Requirements

Prepay Terms


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Optional Coverages

Acceptance of the Loss Damage Waiver relieves the renter and authorized additional drivers of responsibility for loss of, or damage to the Avis car, when they comply with the terms and conditions listed on the rental document jacket. At the time of rental, the customer must initial whether he/she accepts or declines the LDW and optional services. LDW and optional services must be signed for at the rental counter.
LDW is taxable.

If LDW is not accepted, the customer is financially responsible for the full value of:

  • Accident damage
  • Glass damage
  • Stolen items (radio, battery, etc.)
  • Vandalism
  • Theft of the car

Exceptions:

In Wisconsin, if LDW is not accepted, the renter is liable for all loss or damage to the Avis car due to an accident or reckless, wanton behavior.

In Illinois, if LDW is not accepted, the customer is financially responsible for the following types of damage, the responsibility amount varies based on car group rented ranging from $20,000.00 up to a maximum of $42,000.00 for rentals :

  • Accident damage
  • Glass damage
  • Stolen items (radio, battery, etc.)
  • Vandalism
  • Theft of the car

Canceling LDW
Once LDW has been purchased, it must remain on the contract. The customer has the option to return the car & close the rental agreement; however, this could change the rate for the rental agreement and a different, possibly higher, rate could apply for a new rental.

Exceptions:
Customers who rent in New York and purchase LDW in New York can decide to cancel this service at no charge, within specific guidelines:

  • Rental must be 2 days or more.
  • The cancellation must be within the first 24 hours of the rental.
  • The actual renter must take the car to an Avis location for inspection & must sign a cancellation notice.

Loss of Use
The customer may also be responsible for reimbursing Avis for the revenue lost by not being able to use the car while it is being repaired or not recovered due to theft (referred to as Loss of Use).

Global insurance coverages are always subject to change. Please verify at time of rental.


Credit Card Policies

Avis accepts most major credit cards as credit identification at the time of rental.  The renter's name must be on the credit card.

Accepted credit card list:  Avis Charge Card, American Express, AT&T Capital, Diner's Club Int'l, Discover, China UnionPay, JCB, MasterCard, and Visa.  Some locations may not accept each of the referenced cards.

 

You may be subject to a credit check or present additional identification.  Acceptable forms of additional identification are:  Valid passport or travel visa, military identification, birth certificate, marriage license, ATM card with customer name printed on face of card, health care identification card with customer’s name printed on face of card or company/college/university identification with a photograph.  In some cases, you may be required to present an alternate credit card.

 

Avis may request an authorization hold against your account for the estimated rental charges of the rental, but reserves the right in its sole discretion to request an extra value to be based on certain factors as we deem appropriate:

  • Most rentals may require an authorization hold of the estimated rental charges plus $200.00 USD.
  • If you have prepaid the rental, the hold amount will be $250.00 USD.

While this hold is in place, the funds will not be available for your use.  When the rental is over, we will process the reversal, but the bank may take time to post it back to the account.

 

Note: Prepaid credit cards are not acceptable methods of credit identification to pick up a car at any location.  One of the above mentioned cards must be presented.  Prepaid credit cards are accepted at time of return only, if we can obtain full authorization from the card bank for the total charges due.

 


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Debit Card Policies

Participating locations will accept a Debit card, however, it must have an accepted bank processing logo (Visa, MasterCard, AMEX, Discover, etc) at the time of rental if you are at least 25 years of age.with the following requirements:

  • The name of the renter must be on the debit card.
  • A debit card is accepted as credit identification for Economy cars, Compact cars, Intermediate cars, Standard cars, Full-Size cars, Intermediate SUV's, or Standard SUV's.  The rental of any other vehicle category will require a major credit card.
  • At airport locations, you will be required to present proof of a return airline ticket that coincides with your rental.
  • At off-airport locations, a current copy (within the last 60 days) of the customer's cellular phone bill, home telephone bill, bank statement or utility bill is also required.  The address on the statement or bill must match the address on the renter's driver's license.
  • You will be subject to a credit check to determine and ensure credit worthiness before releasing the car to you.  If your credit file is frozen with Equifax, you will be required to lift the restriction prior to your rental.  Lifting the restriction does not guarantee that you will be able to rent a vehicle as you will still be subject to a credit check.

Avis may request an authorization hold against your account for the estimated charges of the rental but reserves the right in its sole discretion, to request an extra value to be based on certain factors as we deem appropriate:

  • Most rentals may require an authorization hold of the estimated rental charges plus $200.00 USD.
  • Rentals of 4 days or more may require an authorization hold of the estimated rental charges plus $300.00 USD.
  • If you have prepaid the rental with a debit card, the hold is $250.00.

THESE FUNDS WILL NOT BE AVAILABLE FOR YOUR USE. When the rental is over we will process the reversal but the bank may take time to post it back to the account.  If you fail to return the vehicle as agreed, Avis will obtain additional authorizations from your account to cover the rental charges.  Avis is not responsible for any returned checks or over-drafts based on this policy.

Positive identification in addition to your driver's license may be required.

Note: Prepaid Debit/Gift cards are not acceptable methods of credit identification to pick up a car at any location.  Prepaid Debit/Gift cards are accepted at time of return only.


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Public Liability and Property Damage

Public liability insurance is in accordance with the insurance laws of the country.  Customer may inquire at the time of rental for additional information of the benefits, conditions and acceptance.

Note: Some credit cards provide insurance coverage, with certain limitations, as a benefit of using the card to rent vehicles.  The customer is advised to contact the card issuer before the rental.  Any waiver must be discussed directly with the location upon arrival.


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Additional Driver Policy

All additional drivers must be at least 25 years of age. The following are exempt from the additional driver fee but must meet all other driver requirements: the renter's employer or fellow employee when on company business and renting under a corporate account; the renter's spouse or domestic partner; the companion driver of a renter with a disability who has completed the non-licensed renter form; for insurance replacement rentals, company employees or family members who are designated on the insurance policy. All other additional drivers must complete and sign an additional driver form and present valid credit identification. A maximum of two additional drivers may complete a form.

For all US states other than NV and NY, the additional driver fee is $13 per day per driver with a maximum charge of $65 per driver. The fee in New York is $3 per day per driver. The fee in Nevada is $11 per day per driver with a maximum of $55 per driver.


Additional Fees

  • A Frequent Traveler Program Surcharge or Excise Tax of up to $1.50 per day may be applied and will be assessed in connection with miles, points or credits earned pursuant to this reservation.
  • Extensions or late returns may result in additional charges.

Age Requirements


Age Requirements


DMV Checks

At the time of rental, the renter or authorized driver may be subject to an electronic DMV check from the issuing state of the driver's license, or may be asked to sign a declaration attesting to specific criteria:

  • The renter/authorized driver has a valid license that is not currently suspended, expired, revoked, canceled or surrendered.
  • The renter/authorized driver has not, within the last 36 months had 1 or more convictions for reckless driving.
  • The renter/authorized driver has not, within the last 36 months had 1 or more convictions for driving under the influence (DUI), driving while intoxicated (DWI), or driving while alcohol impaired (DWAI).
  • The renter/authorized driver has not, within the last 36 months failed to report or leave the scene of an accident.
  • The renter/authorized driver has never been in possession of a stolen vehicle or used a vehicle in a crime.
  • The renter/authorized driver has not, within the last 24 months had 3 or more convictions for moving violations (including seat belt violations).
  • The renter/authorized driver has not, within the last 36 months had 3 or more accidents

Fuel Policy


Rate Requirements


Rental Options


Rental Qualification Policy


Rental Terms and Conditions

View the Avis Rental terms and conditions.

If you are booking with Amazon Benefits, additional Amazon Terms and Conditions apply.


Rental Terms and Conditions - Via Driver Program Addendum


Towing


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e-Tolls

E-TOLL COLLECTION DEVICE AVAILABILITY

TOLL PAYMENT TAG PASS
You are responsible for payment of all tolls incurred during the rental period. We offer an optional service called e-toll that allows customers to use electronic toll lanes on highways, bridges, tunnels and other tolled passages. All vehicles are pre-equipped to electronically process tolls. If you do not pay cash for tolls, you automatically opt into our e-toll service to which you agree to pay us or our toll program administrator with whom we will share your credit card/debit information for all tolls incurred during your rental and all related fees, charges and penalties. The e-toll fees may take 4-8 weeks after the rental to be billed to your credit card/debit card on file.

E-TOLL SERVICE CONVENIENCE FEES
The convenience fee for e-Toll usage is $3.95 up to $5.95 USD for each day you use the E-Toll device and there is a maximum of $19.75 up to $29.75 USD per rental month, plus toll charges. There are NO service charges if e-Toll is NOT USED during the rental duration.

E-TOLL UNLIMITED

Available at participating locations in the following states: California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Illinois, Indiana, Kentucky, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, North Carolina, Oklahoma, Ohio, Pennsylvania, Rhode Island, Texas, Vermont, Washington and West Virginia.
If you use the unlimited E-Toll service, all cost of tolls and convenience Fees are included. For this service, you pay a flat fee of $10.99 up to $23.99 USD per each day of the rental period, regardless of whether or not you incur any tolls, or a flat fee of $54.95 up to $119.95 USD per week. E-toll unlimited must be purchased at the beginning of the rental.

OPTING OUT OF E-TOLL
If you do not choose e-toll unlimited at the time of rental, you may avoid the standard e-toll fees on any given day during the term of the rental if you ensure the transponder shield box is in the "closed" position and you pay cash for all tolls, use your own adequately funded, properly mounted and compatible electronic toll device to pay for all tolls, or pay the toll authority directly and follow the toll authority rules and requirements.

For more information on tolling, please visit avis.com/etoll or check at the time of rental.


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